1. Accessibility Statement

is committed to making its website accessible in accordance with Royal Decree 1112/2018, of September 7, on the accessibility of websites and mobile applications.

This accessibility statement applies to this website.

2. Compliance Status

This website is partially compliant with Royal Decree 1112/2018, achieving the AA level set by the regulations due to the exceptions and/or non-compliance issues listed below.

3. Content Not Accessible

The content listed below is not accessible for the following reasons:

a. Non-compliance with RD 1112/2018

• On some pages, part of the non-text content presented to the user does not have a textual alternative that serves the same purpose. [Conformance Criterion 1.1.1]

• On certain pages, there is no audio description for recorded video content that would allow a blind person to understand its content. [Conformance Criterion 1.2.3]

• On some pages, information, structure, and relationships are not determined by software or do not have a textual alternative. [Conformance Criterion 1.3.1]

• In some forms, the purpose of data input fields is not identified. [Conformance Criterion 1.3.5]

• On some pages, the contrast of certain elements with the background, necessary for people with low vision to read the content, is insufficient. [Conformance Criterion 1.4.1, 1.4.3, and 1.4.11]

• Some interactive elements may be inaccessible via keyboard. [Conformance Criterion 2.1.1]

• On some pages, there are components with automatic movement that do not have a pause button. [Conformance Criterion 2.2.2]

• Users can interact via keyboard and navigate sequentially through the content, but the information may not be in the correct order. [Conformance Criterion 2.4.3]

• On some pages, the focus indication for keyboard navigation is insufficient. [Conformance Criterion 2.4.7]

• On some pages, there may be forms that do not allow users to review data before submission. [Conformance Criterion 3.3.4]

• On the portals, there may be content in other languages where the language change is not properly labeled. [Conformance Criterion 3.1.2]

b. Disproportionate Burden

Not applicable.

c. Content Not Within the Scope of the Applicable Legislation

• There may be embedded maps and videos from third-party services that do not fully comply with all accessibility requirements and are not under our control.

• There may be office documents in PDF or other formats published before September 20, 2018, that do not fully comply with all accessibility requirements. However, we have tried to ensure that most of them comply. Therefore, we are currently in the process of improving the website to meet the regulatory criteria.

4. Preparation of the Accessibility Statement

This statement was prepared on , in compliance with the AA level of WCAG 2.0.

The preparation was done through a manual self-assessment of the requirements of the UNE-EN 301-549:2019 standard.

Last review of the statement: .

5. Observations and Contact Details

You can communicate accessibility requirements (Article 10.2.a of RD 1112/2018), such as:

• Reporting any possible non-compliance by this website.

• Reporting other access difficulties to the content.

• Making any other inquiries or suggestions for improving the website’s accessibility.

You can contact us via the contact form or by calling the phone number provided on this website.

You may submit:

• A complaint regarding the compliance with RD 1112/2018.

• An accessible information request regarding content excluded from the scope of RD 1112/2018 as established by Article 3, Section 4, or content exempted from accessibility requirements due to imposing a disproportionate burden.

The accessible information request must clearly specify the facts, reasons, and request to demonstrate that it is a reasonable and legitimate request.

6. Application Procedure

If, after submitting an accessible information request or complaint, the request has been denied, you disagree with the decision made, or the response does not meet the requirements outlined in Article 12.5, the interested party may initiate a claim. Additionally, a claim may be filed if the period of twenty business days has passed without receiving a response.

The claim may be submitted through the Generic Instance of the electronic headquarters of the relevant Ministry, as well as through other options provided by Law 39/2015, of October 1, on the Common Administrative Procedure of Public Administrations.